Privacy
If you have questions or concerns regarding this statement, you should first contact V Squad at (03) 9615 5102.
Information Collection and Use
V Squad is the sole owner of the information collected on this website. We collect information from users at several points on our website and will not sell, share or rent this information to other organisations outside of V Squad.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our website, you can email us at info@vsquad.com.au.
Links
This privacy statement applies solely to information collected by this website. Where this website contains links to other websites, V Squad is in no way responsible for the privacy practices of other providers. We encourage users to read the privacy statements of websites that collect personally identifiable information
Enrolments
If you enrol in a V Squad program, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to complete your enrolment. If we have trouble processing an enrolment, we will use this information to contact you.
Communications
V Squad uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including sending promotional emails for services and/or products. If at any time a member wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at lukeo@vsquad.com.au.
Third Parties
V Squad may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
V Squad does not share any information with third parties for any unknown or unrelated uses.
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.
Security
This website takes every precaution to protect user information. When a user submits sensitive information via the website this is protected both online and off-line. If you have any questions about the security at our website, please email lukeo@vsquad.com.au.
V Squad uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure meansof collecting payments via the Internet.
All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Payments are fully automated with an immediate response.
- Your complete credit card number cannot be viewed by V Squad or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third-party processor for all the major Australian banks.
- eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by V Squad.